At Eden’s Box, we are committed to creating a meaningful and positive impact on the well-being of our customers, employees, and the environment. Our care policy outlines our dedication to nurturing both people and the planet.
1. Customer Care
• Personalisation: We aim to provide a personalised experience by thoughtfully curating wellness products that address our customers’ needs.
• Transparency: We are open about the sourcing, ingredients, and benefits of the items in each box.
• Feedback: We value and actively seek feedback to continually improve our service and products.
• Accessibility: The wellness products are designed to be inclusive and suitable for a wide range of preferences and lifestyles.
2. Employee Care
• Wellness: We ensure a supportive and balanced working environment that prioritises mental and physical health.
• Growth: We offer opportunities for professional development and encourage creativity within our team.
• Respect: We are committed to maintaining an inclusive, diverse, and respectful workplace.
3. Product Care
• Safety and Quality: All items in Eden’s Box undergo rigorous testing to ensure safety and high quality.
• Replacement Guarantee: If an item arrives damaged, we offer a hassle-free replacement.
4. Ethical Commitment
• Fair Trade: We ensure that our suppliers adhere to fair trade principles, guaranteeing fair wages and ethical treatment of workers.
This policy represents our dedication to creating a wellness experience that customers can trust, employees can thrive in, and communities and the planet can benefit from. Together, we can care for ourselves and the world around us.